Logo

Terms of Service

Welcome to ONIMEY. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read these terms carefully before using our platform. If you do not agree with any part of these terms, you may not access our services.

Acceptance of Terms

By creating an account, making a purchase, or using any part of our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and customers of ONIMEY.

Eligibility

To use our services, you must:

  • Be at least 18 years old or have parental/guardian consent
  • Have the legal capacity to enter into binding contracts
  • Provide accurate and complete information during registration
  • Not be prohibited from using our services under applicable laws

Account Registration and Security

When you create an account with ONIMEY:

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must provide accurate, current, and complete information
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to suspend or terminate accounts that violate these terms

Product Information and Availability

We strive to provide accurate product descriptions and pricing. However:

  • Product images are for illustration purposes and may differ from actual products
  • We do not guarantee that product descriptions are error-free or complete
  • Prices are subject to change without notice
  • Product availability is not guaranteed and may vary
  • We reserve the right to limit quantities or discontinue products

Orders and Payment

When placing an order:

  • Your order constitutes an offer to purchase products from us
  • We reserve the right to accept or decline any order for any reason
  • Payment must be received before order processing begins
  • We accept credit cards, debit cards, and bKash as payment methods
  • All prices are in Bangladeshi Taka (BDT) unless otherwise stated
  • You are responsible for any applicable taxes and fees

Pricing and Errors

We make every effort to ensure pricing accuracy. However, if we discover a pricing error after you place an order, we will notify you and give you the option to cancel the order or proceed at the correct price. We reserve the right to cancel orders if pricing errors are significant.

Shipping and Delivery

For shipping and delivery:

  • Delivery times are estimates and not guaranteed
  • You must provide accurate shipping information
  • Risk of loss passes to you upon delivery to the carrier
  • We are not responsible for delays caused by shipping carriers
  • Additional shipping charges may apply for remote locations

Returns and Refunds

Our return and refund policy includes:

  • Products must be returned within 7 days of delivery
  • Items must be unused, in original packaging, and in resalable condition
  • Certain products may not be eligible for return (sale items, personalized products)
  • Refunds will be processed within 7-14 business days after receiving the return
  • Shipping costs are non-refundable unless the return is due to our error

Intellectual Property Rights

All content on our website is protected by intellectual property laws:

  • The ONIMEY name, logo, and branding are our trademarks
  • All text, images, graphics, and design are our property or licensed to us
  • You may not copy, reproduce, or distribute our content without permission
  • User-generated content remains your property, but you grant us a license to use it

Prohibited Activities

You agree not to:

  • Use our website for any illegal or unauthorized purpose
  • Violate any laws or regulations in your jurisdiction
  • Infringe upon the rights of others
  • Transmit viruses, malware, or other harmful code
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Engage in fraudulent activities or identity theft
  • Scrape, harvest, or collect user information without consent

User Content and Reviews

When you submit reviews, comments, or other content:

  • You grant us a non-exclusive, royalty-free license to use your content
  • Your content must not be offensive, defamatory, or infringe on rights of others
  • We reserve the right to remove or edit content at our discretion
  • You are responsible for the accuracy of your submissions

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our website will be uninterrupted, error-free, or secure. We make no warranties regarding the accuracy, reliability, or completeness of information on our website.

Limitation of Liability

To the maximum extent permitted by law, ONIMEY shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services. Our total liability shall not exceed the amount you paid for the product or service in question.

Indemnification

You agree to indemnify and hold harmless ONIMEY, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your violation of these Terms of Service or your use of our services.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of Bangladesh. Any disputes arising from these terms or your use of our services shall be resolved through negotiation, mediation, or in the courts of Dhaka, Bangladesh.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of significant changes by posting a notice on our website or sending you an email. Your continued use of our services after such changes constitutes acceptance of the modified terms.

Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including if you breach these Terms of Service. Upon termination, your right to use our services will cease immediately.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us:

  • Email: legal@onimey.com
  • Support: support@onimey.com
  • Phone: +880 1700-000000
  • Address: Dhaka, Bangladesh

Last updated: December 30, 2024